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Check-in
13Mar2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Great
8.9
9.3
/10
4.1
4.7
/5

Amenities

Iberostar Heritage Grand Mencey offers a range of outstanding amenities, including a dynamic 4,500 m² SPA Sensations equipped with modern hydrotherapy facilities. Guests can also enjoy two onsite restaurants, including the renowned Papa Negra, known for its locally-sourced dishes. The hotel's commitment to sustainability is highlighted through single-use plastic-free policies and partnerships with the Marine Stewardship Council for seafood sourcing.

Rooms

The hotel provides a selection of rooms that reflect Canarian architecture, including City-View Double and Garden-View Deluxe options. Each room is equipped with luxury furnishings and offers views of either the city or the garden. All accommodations promote a single-use plastic-free experience, ensuring an eco-friendly stay.

Location

Located at Doctor José Naveiras 38, the hotel is just a ten-minute walk from Santa Cruz's city center, allowing easy access to local attractions. Nearby destinations include the beautiful Las Teresitas beach, situated 8.5 km away, and the famous Teide National Park, located 40 km from the property. This prime location enables guests to enjoy both the city's culture and the natural splendor of Tenerife.

Wellness

The extensive SPA Sensations encompasses amenities for relaxation, including a dynamic pool, jacuzzi, and a range of therapeutic treatments. Guests can partake in special packages like the Papa Negra Sprunch, combining hydrotherapy with gourmet dining for a unique experience. The hotel also has facilities for fitness activities, encouraging a balanced lifestyle during stays.

Dining

Dining at Iberostar Heritage Grand Mencey includes experiences at two exceptional restaurants: Los Menceyes and Papa Negra. Guests can enjoy gourmet buffet breakfasts and à la carte dinners featuring traditional Canarian dishes prepared with fresh ingredients. The hotel's culinary team emphasizes sustainability through the use of MSC certified seafood products.

Highlights

Location: 10-minute walk to Santa Cruz city center

Wellness: 4,500 m² SPA Sensations with diverse amenities

Dining: Papa Negra with locally-sourced ingredients

Sustainability: Single-use plastic-free hotel

Recreation: Two paddle tennis courts on-site

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Select your room type

Iberostar Heritage Grand Mencey offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
335 sq. feet 
1 Double bed
Air conditioning
Junior Suite
2 persons
485 sq. feet 
1 King-size bed
Air conditioning
Double Garden View
2 persons
335 sq. feet 
1 King-size bed
Balcony
Air conditioning
Superior Double Room
2 persons
390 sq. feet 
1 King-size bed
Air conditioning
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Facilities

Iberostar Heritage Grand Mencey offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Hot spring bath
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Iberostar Heritage Grand Mencey Location

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Map view
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Nearby
Santa Cruz de Tenerife
Rambla de Santa Cruz
1100 ft
Park
Parque Garcia Sanabria
200 ft
Gallery
Los Lavaderos
900 ft
Rambla de Santa Cruz
Casino Santa Cruz
300 ft
Calle de Carlos J.R. Hamilton
Sala de Arte de Los Lavaderos
700 ft
Parque Garcia Sanabria
Reloj de flores
1200 ft
Calle Méndez Núñez
TenerifebyHost
1300 ft
Restaurants
Cocina Urbana
200 ft
Rambla Santa Cruz 114
Tenerife south
100 ft
Iberoster
La Tasca de Enfrente
100 ft
Calle Doctor Jose Naveiras 9
Restaurante Aborigen
200 ft
Calle del Doctor Jose Naveiras 38 Iberostar Grand Mencey
Niqqei
200 ft
Calle del Doctor Jose Naveiras 38 Terraza Hotel Mencey
Papa Negra
200 ft
Calle Doctor Jose Naveiras 38
Mundo Iberico
400 ft
Calle del Doctor Guigou 36
Macusamba
400 ft
Rambla del General Franco
Macusamba Cafe Bar And Lounge
400 ft
Rambla de Santa Cruz 116
Strasse Park
600 ft
Rambla de Santa Cruz Parque García Sanabria
Getting around
City Centre
Santa Cruz de Tenerife8 min  ·  2000 ft
Airports
Tenerife Norte Airport (TFN)22 min  ·  8.8 mi
Tenerife South Airport (TFS)96 min  ·  39.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at EUR 12 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 40 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Year renovated:
2011
Number of floors:
4
Number of rooms:
155
Former name
Iberostar Grand Hotel Mencey

Reviews and Ratings

Feedback about Iberostar Heritage Grand Mencey from previous guests about their experience.
Review score
Based on 806 verified reviews
8.8/10
Great
91%
Recommend
Breakfast
9.1/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
8.9/10
Location
9.2/10
Paid Wi-Fi
8.4/10
Staff
9.1/10
Value for money
8.4/10
Guest reviews
based on 2076 reviews
8.9/10
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